SATWin is the product of dFlora which automates the management of bad debt collection.
Collection is one the primary concerns of the companies as it affects directly the balance between cash flow and profitability. Usage of credit like cards, consumer loans, mortgage, car loans rises nearly 15% in every year. This increases the significance of on time debt collection for companies.
When delays arises in collections, companies first tries to sort it out using their internal processes and then appeal for legal processes. In pre-legal period either customer representatives or call center agents are engaged; where as during legal processes either coorporate’s lawyers or law consultancy agencies are engaged to perform the debt collections.