SATWin is the product of dFlora which automates the management of bad debt collection.

Collection is one the primary concerns of the companies as it affects directly the balance between cash flow and profitability. Usage of credit like cards, consumer loans, mortgage, car loans rises nearly 15% in every year. This increases the significance of on time debt collection for companies.

When delays arises in collections, companies first tries to sort it out using their internal processes and then appeal for legal processes. In pre-legal period either customer representatives or call center agents are engaged; where as during legal processes either coorporate’s lawyers or law consultancy agencies are engaged to perform the debt collections.

SATWin is our solution which eables automation, management and track of all the processes starting from pre-legal to the end of legal periods and combines all in one applicaiton.

SATWin offers you flexable tools enabling you manage your debt collection strategies and processes the way you like. In order to provide this it works wholly entegrated with other applications where necessary.

SATWin helps you your debt collection in any of the periods:

♦ Admisinistration period

♦ Pre-legal debt collection period

♦ Legal debt collection period

♦ Credit clearence and take over period


Why Choose SATWin?

SATWin is developed to be used by companies producing invoices regulary, debt collection service suppliers and lawyers.

Bad debt collection methods differ depending on the firm and the sector and includes quite complicated processes. SATWin developed to simplify these processes and serve as a unified solution. It is flexable and adjustable to comply with new regulations and also meets the needs of collection agents in learning payers behaviors.

SATWin serves the oppotunity to work time ve place independent with its web based structure. So real time data tracking and reporting can be done through out all the periods. During administration and pre-legal debt collection periods, it helps agents to take necessary actions on the right time and to transfer the debt file to the related department fastly. By this way it increases the ratio of conversion of debt into cash, which is critically important to the companies.

There are ready reports to evaluate the performance of collection agents, support teams and lawyers. By the help of these reprots strategic administrative decisions can easly be made.

SATWin is integrated with all the systems needed like SMS, UYAP, PTT, Mernis, SGK and 118 services. Dept collection processes are controlled automatically with these integrations which also helps prevent wrong actions to be taken and notify related units on time.

During debt collection periods standart or flexable payment plans can be made. Some rules can be set up to approve these plans.

During legal debt collection period there are documents must be mailed to payers. The templetes of these documnets are ready to use and mail delivery period can alse be tracked in SATWin.

The management of batch document printing tool eases the file work load of lawyers.

SATWin focuses on to increase the debt collection speed and on the other side focuses on to simplify the work done by teams.